Retroactive Appeal Process and Instructions
Criteria:
The student
retroactive refund appeal form is used when the student feels that
an exception should be made to the established refund policies on
tuition and fees for add/drop and withdrawal. Examples of student
refund appeals can be, but are not limited to, the
following:
-
Student feels that
specific circumstances warrant an exception to the refund
policy.
-
Student failed to
comply with established refund policy deadlines due to specific
circumstances (i.e. family situation prevented student from
dropping courses or withdrawing within deadline to receive 100%
refund).
The Bursar is
available at (207) 581-1521 to discuss specific circumstances that
may warrant a refund appeal.
Process:
Prior to step 1,
the student is strongly encouraged to meet with the appropriate
University administrator as defined in step 1. Endorsement by the
University administrator is a required first step in the process,
prior to review by the Bursar.
-
Student completes
part A of the refund appeal form, attaches a written statement
detailing the basis of the appeal, and submits both documents to
the appropriate University Administrator (University
Administrator is defined as starting at the Assistant/Associate
Dean and Director level of administration). A University
Administrator may appoint a designee via memorandum to the
Bursar
-
Administrator will
determine if the student is a financial aid recipient. If the
student is a financial aid recipient, the Administrator will
contact the Financial Aid Office by telephone and discuss the
appeal:
-
If the Financial
Aid Office staff member can complete the review by telephone
contact, the Administrator will complete parts B and C of the
form and proceed with step 3 of the process.
-
If the Financial
Aid Office staff member cannot complete the review by
telephone contact, the Administrator will complete part C of
the form and forward the form to the Financial Aid Office
staff member. The Financial Aid Office will perform the
financial aid review; complete part B of the form; and return
the form to the Administrator. The Administrator will
determine if the appeal and recommendation will be forwarded
to the Bursar based on the financial aid review.
-
The Administrator
forwards the original refund appeal form/student's written
statement to the Bursar and retains an originating office file
copy. Any related academic forms (i.e. add/drop form) will be
separately forwarded to the appropriate department (i.e.
Registrar). Please note that approved appeals on academic
matters do not automatically qualify for a tuition refund.
-
The Bursar
approves/disapproves the refund appeal recommendation from the
university administrator.
Disposition copies of the form are sent to the student and
originating office.
Please note that
decisions of the Bursar on refund appeals may be
appealed
to the Chief Financial Officer at The University of Maine.
Back to
Forms
