Employment Opportunities - Assistant for Membership Sales
University of Maine - Campus Recreation
STUDENT JOB DESCRIPTION
University Job Classification: Student Athletic/Recreation Assistant III
Date Modified: 8/15/2007
Informal Title: Assistant for Membership and Program Sales
Supervisor: Asst Dir for Marketing + Membership - Sharon Levaseaur
Purpose
The primary purpose of this position is marketing at Student Recreation and Fitness Center. Assistants for Membership and Program Sales will serve as cheerful and informative first points of contact for all members and visitors. They are responsible for facilitating a fun, safe and welcoming environment for participants and staff members at all times. Before employment begins they are required to achieve certifications in Professional Rescuer CPR, Standard First Aid, Blood Borne Pathogens, and the use of an Automated External Defibrillator.
Duties and Responsibilities
The responsibilities of this position include:
- Answer inquiries and provide information on memberships, programs, and services.
- Respond to member concerns as appropriate, and/or refer member to professional staff.
- Operate the membership management software and cash register system.
- Process sales of memberships and programs, and facility and locker rentals.
- Process registrations for aquatics, intramural events, MaineBound programs, and fitness classes.
- Receive and record payments. Balance receipts against computer at end of each shift.
- File paperwork; perform other general office support duties as needed.
- Respond to injuries and assist in immediate first aid and proper emergency procedures.
- Provide a welcoming, inclusive environment for staff and participants.
- Perform student evaluations and recommendations for merit increases.
- Attend staff meetings and trainings.
- Perform other duties as assigned.
As an Assistant for Membership and Program Sales, you are expected to be a friendly, knowledgeable and informative point of contact for members and program participants. We expect all employees to have a positive attitude, show up for work on time, dress professionally, and perform all assigned duties in a professional manner. In addition, we expect all employees to treat everyone with respect.
Job Requirements
- Dependability, responsibility, and punctuality
- Professional attire and behavior
- Knowledge of, and/or interest in, recreation and fitness activities
- Enthusiasm, desire to learn, and desire to work as part of a team
- Ability to operate independently within departmental standards of conduct and professional expectations
- With proper training, awareness of risk management and safety concerns
- Awareness of and appreciation for individual uniqueness and diversity
- Ability to obtain certifications in Professional Rescuer CPR, Standard First Aid, Blood Borne Pathogens, and the use of an Automated External Defibrillator
- Commitment to student development and leadership
- Ability to work during academic year
- Ability to work during school breaks and holidays (preferred)
- Excellent customer service skills
- Excellent oral and written communication skills
- Excellent organizational skills
- Basic computer skills
- Ability to use various types of standard office and retail equipment
- Two references (professional or academic)
Position Type: - Pay Level III: $7.30-8.05
* Work Study / Work Merit: Work Study Mandatory
Time Commitment: Minimum 6 hours per week.
Minimum Shift: 2 hours
Shift Days/Times: M-F 5:30am-12am; Sa-Su 10am-10pm
Supervisory Responsibilities: No
The University of Maine Campus Recreation Department is committed to achieving excellence through cultural diversity, and actively encourages applications from women, persons of color, and individuals from other underrepresented groups.
A Member of the University of Maine System
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