Skip Navigation

WebTrac Online Registrations

WebTrac can be used to renew most membership types and lockers, enroll in activities, reserve a racquetball court, pay off balances due, check your visit history, update your contact information, view the transaction history on your account, and much more. You can browse as a guest, or if you have a customer record in our database, you can log in. Anyone who has been a member at any time since August 2012, or even filled out a liability waiver with us after August of 2012, already has an automatically-generated WebTrac account.  Please see “WebTrac Account” below in red for details.

Please review the instructions below, then click here for the WebTrac Online Service Center.


WebTrac Account

Anyone who has been a member at any time since August 2012, or even filled out a liability waiver with us after August of 2012, already has an automatically-generated WebTrac account.  So, even if you don’t think you have an account, click Forgot Password to find out.  If you do have an account, the system will immediately email the info to you.  If you don’t have an account, then to request an account, please fill out this form.

Your Default Login ID is your Household Email Address:

If you have a student- or employee-affiliated membership, your Household Email Address is whatever the MaineCard office has on record as the Head of Household’s email address… usually this is their Maine Street email address (@maine.edu).

If you do not have a student- or employee-affiliated membership, your Household Email Address is whatever you gave us. If you can’t remember, contact us or look on one of your printed receipts. If you haven’t given us your email address yet, please contact us to do so. You will need to wait until the following day to log into WebTrac.

Your Default Password is the Head of Household’s last name, USUALLY with the first letter capitalized and the rest in lowercase letters. You will be required to change it the first time you log in.  If you can’t remember your password, on the WebTrac home page, click Forgot Password.

Please remember to Log Out when you are done. The Log Out link can be found at the top of the page, under the light blue bar, just to the right of center.


Confirm Household Information

As soon as you log in, the system may require you to confirm your household information.  This is so we can reach you if we need to… we don’t overdo it, we promise, and we don’t sell your information!

Please note that certain Household Information is grayed-out because you cannot change it yourself.  Other information will change back if you change it yourself – such as students’ and employees’ contact information – because we receive that information from the MaineCard office.

Once your Household Information is confirmed, click Finish at the bottom of the page.


Renewing Memberships/Lockers

Using the upper navigation bar, navigate to Shop > Pass Renewal, or Shop > Locker Renewal.

Select the membership and/or locker(s) you would like to renew.  Note that secondary memberships (spouse/children) will automatically be renewed along with the primary membership.  Click Renew.

There may be  a screen where you need to answer questions.  Answer them and click Submit at the bottom.

Click “Proceed To Checkout” or, if you would like to do something else, click “Continue Shopping”.

When you have selected all your renewals and have proceeded to checkout, you may still make changes by clicking “Back” or “View Cart”.

If you are finished, re-verify that your contact information is correct and then click “Go”. Then click “Continue”. Your receipt will be emailed to you.

Please remember to Log Out when you are done. The Log Out link can be found at the top of the page, under the light blue bar.


Enrolling in an Activity

From the WebTrac home page, choose “Browse Activities” in the Quick Links.  You can also get there via “Browse Activities by Type/Category” list at the bottom left of the home page, or even by using the upper navigation bar and navigating to Search > Activity > Activity Search.

Use the search boxes to limit the results, or just scroll down to view the entire list.

Click on the shopping cart at the far left side of each activity in which you would like to enroll a member of your Household. (See screenshot graphic below.)  If there is more than one class available for the activity, the days and times will be listed in the descriptions. Be sure to select the right shopping cart.  You can select more than one at a time.

Each time you click on a shopping cart, a green bar will appear at the bottom of your web browser. After you have added every activity you would like to enroll someone in, click the click the “Enroll  Now” button.

On the next page, you should see every member who is listed in your Household. Please check the box for each class under the name of whichever member would like to join that class, and then click “Add to Cart”.

On the next page you will be able to review all of the information for each class you enrolled in. If everything looks accurate, and if you’re done shopping, choose “Proceed to Checkout”.

webtrac-activity-add


Making a Racquetball Court Reservation

Court 1 runs “on the hour”. Court 2 runs “on the half-hour”.  Remember, if you approach the racquetball courts from the front of the building, Court 2 is the first court you’ll come to, not Court 1. Make sure you use the correct court!

Restrictions:

Courts have 60-minute time slots. You can reserve a court up to a week in advance. Each household is allowed to reserve only one court, for one hour, per day.

Procedure:

On the WebTrac home page, click the Quick Link for Racquetball Courts. Choose Racquetball Courts from the “Type” drop-down menu, enter the date you’re interested in, and then click Search.  You’ll see a list of dates with available times.  Green time blocks are available, and if you click on one and then click “Add to Cart” on the next screen (you may leave Headcount blank) it will go into your Cart.

Click “Proceed To Checkout” or, if you would like to make another transaction, click “Continue Shopping”.

When you have finished and proceeded to checkout, you may still make changes to your reservation by clicking “Back” or “View Cart”.

If you are finished, verify that your contact information is correct and then click “Go”. Then click “Continue”. Your receipt will be emailed to you.

Please remember to Log Out when you are done. The Log Out link can be found at the top of the page, under the light blue bar.

Court Reservation Etiquette:

If you make a reservation and then decide not to play, please call 581-1082 to cancel your reservation. It’s only fair to other members to release your reservation if you’re not going to use it.

If you do not have a reservation but a reservable court is empty when you arrive, you are welcome to use it under the following conditions:

  • In Racquetball Court 1, if it is :15 or more past the hour, you may play until the reserving party arrives.
  • In Racquetball Court 2, if it is :45 or more past the hour, you may play until the reserving party arrives.
  • When the reserving party arrives, please vacate the courts immediately and politely.

Remember, if you approach the racquetball courts from the front of the building, Court 2 is the first court you’ll come to, not Court 1. Make sure you use the correct court!


Other Functions

Hover over “My Account” in the top navigation bar to see all the available options.

  • Viewing and Reprinting Receipts
  • Paying Previous Balances
  • Print Visit Report
  • Etc.

 

 
Submit Feedback
Find us on Facebook

Campus Recreation is a Department Within Student Life

Division of Student Life

Maine Bound is Campus Recreation’s Outdoor Adventure Program

Maine Bound
Campus Recreation
5797 New Balance Student Recreation Center, 22 Hilltop Road, UMaine
Orono, Maine 04469-5797
Phone: (207) 581-1082 | Fax: (207) 581-4898
The University of Maine
Orono, Maine 04469
207.581.1865