Master List - All Training

Customer Service Training

Tourism Training for Supervisors and Managers

Tourism Training for Front-line Service

Tourism Training for Maine Outdoor Programs

Tourism Education:

Maine Community Colleges

Maine Vocational Training

Maine Universities

Life-Long Learning Programs

 

 

Contact Us at:

CenTRO
University of Maine
5782 Winslow Hall
Orono, ME 04469-5782

ph: 207-581-3102

e-mail: Kimberly.Junkins@umit.maine.edu



  

Tourism Education and Training

Traing Customer Service images

Tourism has been proclaimed the largest and fastest growing industry in the new global economy and is recognized as one of Maine’s most important industries, generating $6.45 billion in spending in 2008 (Davidson-Peterson Associates, 2008).  The provision of a workforce supporting this industry is of vital importance and can be divided into two categories; training for employees in specific job skills, and educational opportunities leading to careers in the hospitality and tourism industry.

The linked files in the left column are part of a developing tourism workforce database.  The purpose of this information is to inform interested parties concerning programs that are currently available or accessible in Maine.  The database in not intended to be used as an endorsement for any training.  Neither is it assumed that the list is complete. The goal of this project is to end up with a comprehensive list of all training and educational suppliers.  If you are aware of training opportunities not listed, please share that information with us.

This information might be useful, for example, in the following situations:

  1. A business or a group of businesses wanting to hold customer service training for employees by hiring a consultant to facilitate training at a location. 
  2. A Chamber of Commerce, desiring to create destination training for a defined geographic area, wanting to identify resources for regional and/or local culture and heritage.
  3. A business seeking recent graduates from high school vocational training or recent graduates from a culinary school.
  4. A student interested in pursuing a degree in hospitality management.
Training is multi-dimensional and includes many variable factors: time of year, time of day, day of week, number of days, location, cost, materials, standards, technology needed and delivery mode, etc.  Therefore, information is provided so that interested parties may contact suppliers directly for specific details.