IT Help Center a division of Information Technologies

Phone: 581-2506
Facebook: UMaine IT
E-mail: help.center@umit.maine.edu
or Help Center on FC


Help Center Logo

IT Help Center

Location: 17 Shibles Hall
Coordinator: Marcie Greene

The University of Maine IT Help Center will be joining the University Technology Support Center (UTSC). Details

It is the Help Center's mission to provide first-level computing support to the University Community. The Help Center specifically provides support regarding the use of the FirstClass email/conferencing system, UMaineNet (residence hall network), WebCT, software applications and operating systems. We are also an excellent resource for the detection and removal of computing viruses and operating environment recovery.

Contact Support Services
Location Phone # FirstClass Conference
HELP CENTER 581-2506 email: help.center@umit.maine.edu
Union Cluster: 581-2513 Information Technologies/Computer Clusters
Library Cluster: 581-3013 Information Technologies/Computer Clusters
Collaborative Media Lab: 581-4641 Information Technologies/Collaborative Media Lab
IT Hardware Repair: 581-3282 Information Technologies/Hardware Repair

Normal Operating Hours - During Academic Year

HelpCenter

  • Monday through Thursday - 7:00 a.m. to 8:00 p.m. for walk in support - Phone/Email support 7:00 a.m. to 10:00 p.m.
  • Friday - 7:00 a.m. to 8:00 p.m. for walk in support - Phone/Email support 7:00 a.m. to 10:00 p.m.
  • Saturday and Sunday - 10:00 a.m. to 4:00 p.m.

Union Cluster

  • Monday through Friday 7:00 a.m. to 12:00 a.m. midnight
  • Saturday and Sunday 10:00 a.m. to 12:00 a.m. midnight

Library Infocommons

  • Monday through Thursday 8:00 a.m. to 12:00 a.m. midnight
  • Friday 8:00 a.m. to 10:00 p.m.
  • Saturday 10:00 a.m. to 6:00 p.m.
  • Sunday 10:00 a.m. to 12:00 a.m. midnight

Collaborative Media Lab

  • Monday through Thursday 8:00 a.m. to 12:00 a.m. midnight
  • Friday 8:00 a.m. to 10:00 p.m.
  • Saturday 10:00 a.m. to 6:00 p.m.
  • Sunday 10:00 a.m. to 12:00 a.m. midnight

Break Hours

Help Center

8:00 a.m. to 4:30 p.m. Monday through Friday
Closed Weekends

Library – Infocommons and CML

Monday - Friday 8:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.
Saturday - Sunday 10:00 a.m. - 5:00 p.m.

Union Cluster

7:00 a.m. to 6:00 p.m. Mon – Fri
Closed weekends

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Created and maintained by the Faculty Development Center, IT.