IT Help Center a division of Information Technologies

IT Help Center
Phone: 581-2506

Repair your XP: Symantec Antivirus

The University of Maine has purchased a site license for Symantec Antivirus that allows all faculty, staff, and students to install the program on one computer. Information Technologies does not require that Symantenc Antivirus be installed and active on machines connected to the University of Maine network, but it is strongly advised.
  1. Obtaining A Copy of Symantec Antivirus
  2. Uninstalling Old Antivirus Applications
  3. Installing Symantec Antivirus

Obtaining A Copy of Symantec Antivirus

The IT Help Center provides two methods of obtaining a copy of Symantec Antivirus. The quickest and easiest way to obtain a copy is to download it from the IT website. Please not that you will be required to log in with your UMS/MaineStreet account prior to be able to download the application. Download links and further instructions can be found here.

The IT Help Center also offers Symantec Antivirus on CD. Copies are generally handed out during Freshman orientation, as well as during Fall Welcome Weekend. A copy can be obtained any time by stopping by the IT Help Center in the basement of Shibles Hall.

Uninstalling Old Antivirus Applications

Prior to installing Symantec Antivirus, you must remove any older antivirus software that may still be installed. Old antivirus applications will likely cause interference with Symantec Antivirus and may cause significant system slow down and even system instability. Removal instructions for McAfee Security Suite can be found here, while removal instructions for Norton Antivirus can be found here. A majority of other antivirus programs can be removed by going into the add/remove programs menu through the control panel. If you need further help removing antivirus applications, please contact the software manufacturer for further support. Due to the large numbers of different antivirus applications out there, the IT Help Center may not be able to fix problems over the phone that arise from removal of other antivirus applications.

Installing Symantec Antivirus

If you obtained a copy of Symantec Antivirus on CD, please click here for detailed step-by-step instructions on installing Symantec Antivirus.

If you obtained a copy of Symantec Antivirus from the IT website, please click here for detailed step-by-step instructions on installing Symantec Antivirus.

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