Problem-Based Service-Learning
Even the most experienced and dedicated teacher knows this scenario!
A group of disengaged students jumping through the hoops of the
syllabus but not really connecting new information to what they've
learned before. A frustrated teacher standing at the front of
the class, urging students to read more closely and write more
clearly.
How can a teacher change this tired scene? One way may be
to include a problem-based service learning element in his/her
teaching plan.
What is PBSL?
Problem-based service learning (PBSL) is a pedagogy that encourages
students to use their academic learning to address a community
situation or problem. While some service learning models
are predominantly service and thus closer to volunteer work,
PBSL focuses closely on academic goals
Why try PBSL techniques?
Research demonstrates that "what is learned depends on
how it is learned. Separating content from context simply doesn't
result in successful learning... " (Gordon, 2000, p. 4).
The learning process of humans requires that we assimilate
new information by organizing into patterns and connecting
it to our prior experiences and knowledge. What we see and
understand is influenced by our emotions and by our reflection
on that experience. Thus, while some learning can take place
through the accumulation of data, the stronger piece of learning
occurs when a learner constructs knowledge in a meaningful
context.
How does PBSL work?
Problem-based service learning is a form of experiential learning,
but it is requires some structure and some planning on the
teacher's part. It is usually not successful to put the students
into an experience and hope that they will learn what the
teacher wants them to. Sometimes this works, but the results
are not reliable.
Instead, PBSL is organized around eight facets:
1. Project design
The teacher asks him/herself "What is it I want the students
to know or to be able to do when they finish my course?" In
this way, the teacher focuses on the specific outcome(s)
he/she wants the students to attain. He/she narrows the
scope of the
project to ensure completion and considers the different
ways in which students could achieve the outcome.
2. Client relations
The teacher searches for a community partner who could provide
a real life situation or problem to which students could
apply academic knowledge. When students move from the classroom
to the community, they engage in workplace standards and
values. They begin to see that their abilities have real
use for others and that their education can actually make
a difference.
3. Community building
The teacher using PBSL strategies also creates a classroom
community in which learners feel comfortable. This community
allows a student to learn about his/her limits and to find
ways to transcend those.
4. Capacity building
Students in PBSL work also must build the capacity to tackle
tasks that are multi-dimensional. A teacher in a PBSL course
learns to assess student capacity early in the work and to
find ways to build strengths that the student does not have.
5. Problem statement
The PBSL work encourages students to apply their abilities
to a specific problem or situation. Thus a teacher using
PBSL will pay close attention to the scope of the problem.
Working with the client, the teacher crafts the problem statement
so that problem is neither too large nor too small.
6. Project management
Project management is part of all PBSL work. The teacher's
role shifts from being solely the "sage on the stage" to
include being an observer, a coach, a liaison between students
and client, and a manager who checks to see if the desired
learning results are being achieved.
7. Assessment
Academic settings require assessment of student learning, but
PBSL teachers learn to provide a range of assessment techniques.
A multiple choice test or an essay question can hardly capture
the range of what students in PBSL will learn.
8. Reflection and transfer
In the final stage, the teacher asks students to reflect on
their work and to assess what they learned and what they
need to learn next. It is in the stage that students often
understand the richness of their learning and begin to connect
it to what they've learned before. In this way, the academic
content becomes thoroughly integrated and thus useful to
the student.
Gordon, Rick. (Ed.). (2000). Problem Based Service Learning:
A Field Guide for Making a Difference in Higher Education,
2nd ed. Keene, NH: Antioch New England Graduate School, Education
by Design.
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